This website is provided by Truly DayNite

Truly DayNite recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect information we may collect from you. When you register online with Truly DayNite or use our online bill paying or credit card provisions, you give us your consent to process and use your personal data in accordance with this online Privacy Policy. This Privacy Policy applies to all users of this Truly DayNite website.

What Information Truly DayNite Collects?

Truly DayNite collects personal information from visitors to the website who voluntarily submit their information when registering on the website or using the online store. We also collect non-personally identifying information such as IP addresses, and we use cookies (see more below) so we can improve our services and enhance your Truly DayNite experience. Truly DayNite does not collect personally identifiable information from anyone that it knows is under the age of eighteen. If you are under eighteen, please ask your parents to register and/or use the online store. Please do not submit any personal details if you are under eighteen years of age.

How Truly DayNite Uses Information You Provide?

If you give us your personal information, we may use this information to register you with our website, to administer our website services, and/or to process any orders you may place online. We will send you announcements or communications by e-mail only if you give us your permission to do so. You may opt out of receiving such communications by visiting our website and following the appropriate instructions. Otherwise, we use your information only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.

Does Truly DayNite Share Your Information With Others?

Truly DayNite does not sell, rent or disclose our client’s names, addresses, e-mail addresses or other personal information to any non-Truly DayNite entity. Truly DayNite may share client information within the Truly DayNite organization, including other commonly-owned brands, so that you may be informed of other products that may be of interest to you. Further, in order to maintain our website and provide our client communications, Truly DayNite contracts with selected third parties. As necessary, your personal information may be processed by these third parties, solely for the purpose of assisting Truly DayNite in these endeavors and subject to strict contractual confidentiality obligations. We do not otherwise disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding. If Truly DayNite is acquired by or merges with another entity, information about Truly DayNite clients and website users may be made available to that other entity.

Security

Truly DayNite uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and agree that Truly DayNite is not responsible for any breach of security unless this is due to our negligence. Acceptance of Privacy Policy and Modifications By accessing and using the Truly DayNite website, you consent to our collection, use and disclosure of your personal and non-personally identifying information as described in this Privacy Policy. Truly DayNite reserves the right to make changes to its Privacy Policy or practices from time to time. You should therefore review this webpage occasionally and at least each time you use the online shop to get updated information. We will notify you of any changes in our Privacy Policy by posting the modifications on our website. Your continued use of this website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

No Refund Policy

At Truly DayNite, we take pride in offering high-quality cleaning services tailored to meet our clients’ needs. Due to the nature of our services, we adhere to a strict No Refund Policy.

Scope of the No Refund Policy

  1. Services Rendered: Once a cleaning service is completed, Truly DayNite does not offer refunds. We ensure that each service is performed to the highest standards and in accordance with the client’s specifications as agreed upon at the time of booking.
  2. Cancellations and Rescheduling: Clients are encouraged to carefully consider their scheduling needs before booking our services. In the event that a client needs to cancel or reschedule a service, we require a notice at least 18003453939 of 24hours prior to the scheduled service time. Failure to provide timely notice may result in a cancellation fee, but no refunds will be issued for cancellations.
  3. Non-Refundable Deposits: For certain services or large bookings, Truly DayNite may require a non-refundable deposit. This deposit secures the client’s appointment and covers initial expenses. The deposit amount will be clearly communicated and agreed upon at the time of booking.
  4. Quality Concerns: If you have any concerns about the quality of the service provided, please contact us within 18003453939 of 24 hours of the service completion. We are committed to ensuring customer satisfaction and will endeavor to resolve any issues, which may include offering a complimentary re-cleaning or other remedial actions. However, this does not entail a refund.
  5. Exceptions: The No Refund Policy applies to all our services and clients, including both individual and corporate accounts. Exceptions to this policy are only valid when approved in writing by Truly DayNite management.

Acknowledgement and Agreement

By booking a service with Truly DayNite, you acknowledge and agree to this No Refund Policy. We appreciate your understanding and are committed to providing exceptional cleaning services. If you have any questions or need further clarification regarding our No Refund Policy, please
contact us at 18003453939 of 24hours.